Pegasus Airlines Delayed or Cancelled? Claim Up to £350 Compensation
Pegasus Airlines flight from the UK to Turkey disrupted? As a Turkish carrier, coverage depends on direction. Here's what you're owed and how to claim it.
Pegasus Airlines is a Turkish low-cost carrier operating budget routes between the UK and Istanbul's Sabiha Gökçen airport, often undercutting Turkish Airlines and British Airways on price for the same journey. Budget pricing doesn't reduce your compensation rights if your flight is delayed or cancelled.
Does UK261 cover Pegasus?
Pegasus is a Turkish carrier, not a UK or EU one, so coverage depends on direction. A flight departing a UK airport for Istanbul is covered by UK261 regardless of the airline. A return leg departing Turkey is not covered by UK261 or EU261, since Turkey is outside both regimes and Pegasus isn't a UK or EU carrier.
How much can you claim?
- £220 or €250 for flights under 1,500km delayed 3+ hours
- £350 or €400 for flights 1,500-3,500km delayed 3+ hours, the band most UK-Istanbul Pegasus routes fall into
Low-cost doesn't mean lower compensation
Compensation amounts are fixed by distance and delay length under UK261, not by how much you paid for the ticket. A £40 Pegasus fare qualifies for exactly the same payout as a full-price ticket on the same disrupted route.
What counts as extraordinary circumstances
Airlines sometimes cite air traffic control restrictions or weather over Turkish airspace as a blanket excuse. If other airlines operated normally out of the same airport on the same day, or the real cause was a technical fault or crew rostering issue, the rejection is worth challenging.
How far back can you claim?
You have 6 years to bring a claim in England, Wales and Northern Ireland, and 5 years in Scotland, for any qualifying Pegasus flight departing the UK.
How to claim
Klaimly confirms your flight departed the UK and checks the actual cause of the disruption before submitting, then handles the Pegasus Airlines claim end to end for a flat 5% fee, only if we win. No VAT, no minimum fee, and nothing to pay unless your claim succeeds.