Air Canada Flight Delayed From the UK? What Compensation You Can Claim

Air Canada runs regular services between the UK and Canada out of Heathrow, and disruption on long-haul routes like this tends to run longer and cost passengers more than a short European hop. As a non-UK, non-EU carrier, coverage depends on which direction you were flying.

Does UK261 cover Air Canada?

UK261 applies to any flight departing a UK airport, regardless of which airline operates it or where it's registered. So a Heathrow to Toronto or Vancouver flight is covered. A return leg departing Canada is not covered by UK261, since Air Canada is a Canadian carrier, not a UK or EU one, but Canada has its own Air Passenger Protection Regulations that may apply instead.

How much can you claim?

• £520 or €600 for flights over 3,500km delayed 4+ hours or cancelled with short notice, which covers essentially every UK-Canada Air Canada route

Because every Air Canada route from the UK is long-haul, a qualifying claim sits in the highest compensation band.

What counts as extraordinary circumstances

Winter weather at Canadian hub airports like Toronto Pearson is genuinely severe and can be a valid defence. But if Air Canada blames a delay on weather while other airlines operated normally out of the same airport that day, or the real cause was a technical fault, crew shortage, or aircraft rotation issue, the rejection is worth challenging.

How far back can you claim?

You have 6 years to bring a claim in England, Wales and Northern Ireland, and 5 years in Scotland, for any qualifying Air Canada flight departing the UK.

How to claim

Klaimly confirms your flight departed the UK and checks the actual cause of the disruption before submitting, then handles the Air Canada claim end to end for a flat 5% fee, only if we win. No VAT, no minimum fee, and nothing to pay unless your claim succeeds.